Last Updated: March 9th, 2025
At Crisp & Cod, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information that you provide when using our services.
1. Information We Collect
We may collect the following types of information:
- Name, contact details, and address (if provided for delivery orders).
- Payment information when you make a purchase.
- Details of your interactions with us, such as feedback, enquiries, or complaints.
- Technical data, such as IP addresses, when you visit our website.
2. How We Use Your Information
We use your personal information to:
- Process and complete orders, including deliveries.
- Improve our services and customer experience.
- Respond to enquiries, complaints, and feedback.
- Send promotional offers (if you have opted in).
- Ensure website security and functionality.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties, such as:
- Payment processors for secure transactions.
- Delivery services to complete your orders.
- Legal authorities if required by law.
4. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask for corrections if your information is inaccurate.
- Withdraw consent for marketing communications at any time.
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though this may impact website functionality.
7. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us.
We may update this Privacy Policy from time to time. Please check this page periodically for changes.